ABOUT US
Building Cultures of Integrity and Trust
REAL HUMAN IMPACT
Allowing People to Feel Safe, Respected and Heard
At Inclusion@work, we help organisations create psychologically safe, inclusive, high-performing workplaces—grounded in gender equity and respect. Whether you’re facing workplace complaints, misconduct, or cultural challenges, or you’re committed to building a culture of respect and belonging, we provide expert-led solutions that deliver real, lasting change.
Applying an intersectional lens to our expertise in governance, risk, investigations, mediations, health and safety and leadership, we partner with leaders to navigate complex workplace challenges. Our trauma-informed approach to preventing gendered violence while fostering inclusion enables organisations to protect both their people and reputation through sustainable, transformative solutions.
MEET OUR TEAM
Leadership That Listens. Change That Lasts.
Inclusion@Work is led by Erica Edmands and Earl Eddings, with a dedicated team of specialists and valued Associates.
Our team brings unmatched expertise in workplace investigations, governance, and leadership development. We are known for our thought leadership in the space and are here to offer our service and experience to your organisation.
ERICA EDMANDS
Principal & Workplace Culture Expert
With over 25 years of experience, Erica Edmands is a trusted leader in trauma informed workplace investigations, cultural reviews, independent child safeguarding, FDV prevention. As an accredited mediator, equity and diversity lawyer, and experienced NED, she brings multifaceted expertise to complex organisational challenges.
Erica’s expertise in governance, risk, and safety focuses on preventing gendered violence and fostering inclusive workplaces. As a Certified Team Dynamics Facilitator of Own Your Armor™, she brings strategic insight and psychologically safe learning experiences to transformative workshops on inclusion, respect, and conflict resolution. Her evidence-based approach empowers leaders to build environments where psychological safety and inclusion and wellbeing thrive.
Earl Eddings
Director & Governance Expert
With extensive experience as a Chair, Non-Executive Director, CEO, and Managing Director across both local and international organisations, Earl brings deep expertise in governance and risk management to his roles.
Formerly Chair of Cricket Australia, Earl has led some of Australia’s largest risk management and health and safety projects, focusing on building sustainable strategic risk programs that enhance organisational outcomes while guiding executive leaders to make informed decisions. As a Fellow of the Governance Institute of Australia and Graduate of the AICD, he
brings structured expertise to complex organisational challenges and is a respected leader in safety, governance and risk.
Diane Bates
Lead Investigator & Executive Consultant
Diane Bates is an expert in workplace investigations, misconduct inquiries, dispute resolution and workshop facilitation. A qualified lawyer, and a former senior reserve legal officer with the Australian Defence Force with over 28 years of experience, she has conducted major investigations into unacceptable workplace behaviour and sexual misconduct.
Diane held a senior executive role in a government safety agency and served as a VCAT Tribunal Member for eight years, hearing cases on sexual harassment, discrimination, and victimisation. She is a highly skilled investigator and expert facilitator in our respect and equity programs.
Kate Crawshaw
Chief Experience Officer, Serious Woo
Kate Crawshaw is the founder at Serious Woo, an experiential learning consultancy known for designing bold, human-centred programs that transform how teams handle challenge, feedback, and culture change. With over 20 years of experience in learning design and facilitation, Kate specialises in applied, experiential programs that help people develop the practical skills and confidence to lead difficult conversations and drive respectful workplace behaviours.
For more than a decade, Kate and the Serious Woo team have partnered with Inclusion@Work to co-design and deliver cultural change and communication programs across sectors, including projects with Victoria Police, VIT, Parks Victoria, Pan Macmillan, the University of Melbourne and many more. Kate is a certified practitioner of the Fearless Organisation Scan and, with Erica, a Certified Team Dynamics Facilitator of Own Your Armor™—bringing both strategic insight and a psychologically safe learning experience to the work of inclusion and respect.
ROBERT CUGNO
ASSOCIATE: EXECUTIVE LEADERSHIP COACH
A seasoned executive coach with over 22 years’ experience, Rob partners with leaders at all levels to cultivate transformative leadership capabilities, enhance team dynamics, and build psychologically safe workplace cultures.
Rob has particular expertise in developing emotional intelligence, inclusive leadership practices, and strategic people management skills that drive organisational success. Rob has worked closely with Inclusion@work and their clients on a number of coaching engagements, with successful outcomes for both individuals and their organisations.
Susan McNaughton
ASSOCIATE: Mediator & Executive Consultant
An English and Hong Kong-qualified lawyer, Susan McNaughton has spent over 20 years helping people navigate disputes. As a mediator and family dispute resolution specialist, she understands the emotional impact of conflict and provides calm, structured guidance.
Susan coaches for The College of Law, supervises Bond University’s Family Mediation courses, and consults for a major Australian paediatric hospital as a medical mediation mentor. She creates safe spaces where people feel heard, can negotiate, and move forward.
Maree Davenport
ASSOCIATE: Mediator & Executive Consultant
Maree is an advocacy specialist and former Member of Parliament with extensive expertise in women’s health; equality, diversity and inclusion; and workplace dispute resolution. She was the youngest woman elected to the Parliament of Victoria, where she served 2 terms. With over 30 years’ experience in policy and advocacy, she brings strategic insight and innovative solutions to complex organisational and workplace disputes.
An experienced Board director, people leader and AMDRAS Accredited Mediator, Maree serves on the Australian Small Business and Family Enterprise (ASBFEO) ADR practitioner panel. She also holds a Master of Leadership in Gender Equity. Her published work includes The Australian Guide to Living Well with Endometriosis (Wiley, 2025), nominated for the Stella Prize 2025.
Known for her strategic communication skills and ability to identify emerging issues, Maree helps parties create dispute resolution solutions that deliver tangible outcomes for organisations seeking to build inclusive, thriving workplaces.
Stuart Kay
ASSOCIATE: Executive Consultant & Leadership Coach
Stuart Kay is a dynamic leader with expertise in strategy, innovation, cultural change, and executive coaching. A former lawyer, COO of international law firms, and global technology director, Stuart has coached and mentored executives across multiple industries.
As an exceptional facilitator and trainer, he has worked on respect and equity programs with Inclusion@work and partner firms, helping leaders develop inclusive and high-performing workplace cultures.
Please Note: While Erica and members of our team hold legal qualifications and practicing certificates, Inclusion@work provides consulting services, not legal advice. For legal matters, we recommend engaging a law firm.
HOW WE SERVE
Our Values Drive Everything We Do
We believe that every workplace should be a place where people feel safe, valued, and empowered. Our work is grounded in:
Integrity & Accountability
We act with fairness, honesty, and transparency, ensuring every process is thorough, impartial, and ethical.
Psychological Safety & Inclusion
We help organisations build cultures where employees feel safe to speak up, contribute, and thrive.
Excellence & Expertise
With decades of experience in employment law, governance, and workplace culture, we deliver gold-standard consulting and investigation services.
Social Responsibility & Impact
We are committed to advancing gender equity, supporting women’s safety, preventing family violence, and creating respectful workplace cultures through both our consulting work and community partnerships.
Trusted by Leaders, Proven by Results
Here’s what our clients have to say about working with us—and the real impact we’ve made in their workplaces.
BRINGING OUR WORK FULL CIRCLE
Our Commitment to Social Impact
At Inclusion@work, our mission goes beyond consulting—we actively contribute to projects that support women’s safety, child wellbeing, and workplace equity. A percentage of our earnings goes towards these initiatives, reinforcing our commitment to creating safer, fairer workplaces and communities. We proudly support:
Kidsafe Victoria & Women’s Housing Limited
Advocating for child safety and housing security for women at risk.
Asylum Seeker Resource Centre
Supporting fair and safe employment conditions for vulnerable workers.
FDV Prevention & First Responder Training
Delivering programs that help organisations identify, prevent, and respond to family and domestic violence.
Helping Leaders Build Safer, More Inclusive Workplaces
Whether you need expert guidance on workplace investigations, leadership training, or cultural transformation, our team is here to help.